Privacy Policy

Last updated: Sep 14, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Application refers to Raw Strength, the software program provided by the Company.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Raw Strength.
• Country refers to: Vietnam
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You.

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your IP address, browser type, pages visited, time and date of visits, time spent, device identifiers, and diagnostic data.

When You access the Service via a mobile device, We may collect details like device type, ID, IP address, operating system, browser type, and other diagnostic data.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring usage.
• To manage Your Account as a registered user.
• For the performance of a contract for products or services.
• To contact You via email, phone, SMS, or push notifications.
• To provide You with news, offers, and information about similar goods or services unless You opt out.
• To manage Your requests to Us.
• For business transfers like mergers or sales.
• For other purposes such as data analysis, trend identification, and service improvement.

Sharing of Your Personal Data

• With Service Providers to monitor and analyze Service usage.
• For business transfers such as mergers or acquisitions.
• With Affiliates under this Privacy Policy.
• With business partners to offer products or promotions.
• With other users when You interact publicly within the Service.
• With Your consent for other purposes.

Service Providers

We may employ third-party companies to facilitate the Service, perform related services, or analyze usage. They access Personal Data only to perform these tasks and are bound not to disclose it otherwise.

Error Monitoring and Diagnostics

We use third-party services to collect diagnostic data to fix bugs, improve performance, and maintain functionality.

Sentry (by Functional Software, Inc.)

• Purpose: Error tracking and performance monitoring.
• Data Collected: crash logs, stack traces, performance metrics, etc.
• Linked to You: Data isn’t linked unless You explicitly provide it.
• Sentry does not track You across apps or websites.

See Sentry’s Privacy Policy.

Retention of Your Personal Data

We retain Personal Data only as long as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data may be kept shorter unless required for security or legal obligations.

Transfer of Your Personal Data

Your data may be transferred and maintained on computers outside Your jurisdiction. We ensure adequate protection and compliance with this Privacy Policy for such transfers.

Delete Your Personal Data

You may request deletion of Your Personal Data. The Service may allow deletion from within, or You may contact Us directly. We may retain data when legally required.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or sale, Your Personal Data may be transferred with notice provided.

Law Enforcement

The Company may disclose data if required by law or public authority requests.

Other Legal Requirements

• Comply with legal obligations.
• Protect rights or property of the Company.
• Investigate potential wrongdoing.
• Protect user or public safety.
• Protect against legal liability.

Security of Your Personal Data

We strive to use commercially acceptable means to protect data but cannot guarantee absolute security.

Children's Privacy

Our Service does not address anyone under 13. We do not knowingly collect data from children under 13. If discovered, we delete it promptly. If parental consent is required by law, we may request it.

Changes to this Privacy Policy

We may update this Policy from time to time. Updates will be posted here, and notice provided via email or prominent notice before changes take effect. Review periodically.